Free Shipping in India!
Aynaa offers free shipping in India for all prepaid order and Rs 150 more for Cash on Delivery.
How long will it take for the order to reach me?
We dispatch orders within 2-3 working days of order placement and you will get an update once dispatched on your email and phone number.
If you have placed an order with multiple items, please note that your items may arrive in multiple shipments.
All shipping times are estimated in good faith to be anywhere between 8-10 business days (due to the COVID crisis) depending on the location. Delivery times for international orders will be 12-15 working days.
As a company policy we do not provide refund/return on any product once sold. But if you are unhappy with your purchase, contact us at email@example.comfirstname.lastname@example.org and we can review on a case by case basis.
All the sale, discounted and brought with a coupon are non-returnable, non-refundable & non-exchangeable.
Damage During Transit
We do a quality check and provide multiple layers of protection before dispatching the product. However, if the product received incurs a damage during transit, reach out to us at your earliest (within 24 hours) by calling our helpline 9752412233, emailing on email@example.com or DMing us on social media.
Our pick-up service will have the damaged item picked up. After verification at our facility, we will send you a new piece of the same product. Unfortunately, we do not offer refund to avoid malpractices.
Wrong Item Received
If you have received a wrong item, we sincerely apologize for the inconvenience. Reach out to us at your earliest (within 24 hours) by calling our helpline 9752412233, emailing on firstname.lastname@example.org or DMing us on social media.
Can I cancel my order?
Prepaid orders are not eligible for cancellation.
What payment options do you accept?
We accept payment by UPI, Paytm credit card, debit card (American Express, Visa, Master Card), Netbanking and Cash on Delivery. For international transactions, we accept PayPal and Western Union.