Free Shipping in India!
Aynaa offers free shipping in India for all prepaid order and Rs 150 more for Cash on Delivery.
We dispatch orders within 2 business days of order placement and all shipping times are estimated in good faith to be anywhere between 6-7 business days depending on the location to be shipped in India. In the event that the delivery address is not easily accessible, delivery time may be in excess of our estimate as aforesaid.
Some of our partners custom make products for every customer and in such cases, the delivery time will be between 7-15 days of your order. This will be mentioned below such products. We assure you such products are worth the wait!
We only make use of reliable courier companies. Aynaa is not liable for any delays in delivery by the Courier Company or on account of any factors beyond the control of Aynaa.
An exchange will be done in the following cases within 2 days:
- Genuine sizing issues from the order, only for unused garments
- In case the product shipped is the wrong item or not as per order
As Aynaa works with many small and regional sellers with fluctuating inventory so we cannot offer refunds for all orders. Refunds will be done only in the following cases:
- Packages lost in transit
- We do not provide a refund on any goods sold. Goods once sold can only be exchanged for size replacement or store credit if they meet our terms and conditions.
Only regular priced items may be returned or exchanged, unfortunately sale items are final sale and cannot be returned or exchanged
Is your site secure?
We use PayPal Money, Paytm Money, HDFC Bank Online Payment Gateway for its online credit card transactions. They provide a safe and secure means of collecting payments via the Internet and are the Certified Gateways. All online credit card transactions performed on this site using the these gateways are secured payments. We will not share your identity, phone no or email id at any cost to marketing companies. All transactions are performed under 128 Bit SSL Certificate.
What payment options do you accept?
We accept payment by PayPal, credit card, debit card (American Express, Visa, Master Card), Netbanking.